SMS
The only texts you get are a person replying.
Last updated 30 August 2026
EcoRides runs no automated text-message programme. There is no list to join, nothing scheduled, and no subscription to cancel. That deserves the same detail as a policy for a service that does send messages, so here it is in full.
What we send
Nothing automatic. There is no verification code, no driver-is-on-the-way alert, no reminder the night before, no marketing message and no newsletter by text. Nothing on this site subscribes you to anything.
If a text arrives from EcoRides, a person typed it — the same person who would otherwise have phoned you about the trip you asked for.
That means a reply to your reservation request, a question about a detail of it, or a message about a trip you have already booked: the car is outside, the flight moved, the driver is at the north door rather than the south one.
Why the form asks for a phone number
Because a reservation is settled faster by phone than by anything else, and because on the day of a trip there has to be a way to reach you that works while you are walking through an airport.
- What it is used for — answering your request, and reaching you about that trip.
- What it is never used for — a marketing list, a promotion, or anything to do with a company other than EcoRides. It is not sold, rented or passed to anybody for their own use.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
The categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
The privacy policy covers where the number is stored and how long it is kept.
How often
Only in reply to you, or about a trip you have booked. A typical reservation involves one or two messages in total, and many involve none because the phone call settled it.
Message frequency varies. If you never send us a request, you never hear from us — there is no list that reading this site can put you on.
If you would rather not be texted
Say so in the notes field when you reserve, or reply STOP to any message from us, and we stop texting that number. Reply HELP and a person will tell you how to reach us another way.
We will use email or a phone call instead. Nothing about a reservation with EcoRides depends on your receiving a text message — there is no code to enter and no confirmation that only arrives that way.
What it costs
Message and data rates may apply, at whatever your mobile carrier charges you for an ordinary message. EcoRides charges nothing for messages, and we have no control over how quickly a carrier delivers one.
If this ever changes
If EcoRides ever begins sending automated messages, this page is rewritten before the first one is sent — saying what is sent, how often, how you agree to it and how you stop it, with the consent wording printed here exactly as it appears wherever you agree to it. Until this page says otherwise, no such messages exist.
Reaching us about this
Ask through the request form on this site, and a person will reply however you would prefer to be reached. See also the privacy policy and the terms.